Previous incidents

May 2024
May 17, 2024
2 incidents

Deployments of new API Gateways are degraded

Degraded

Resolved May 17 at 04:18pm UTC

Our cloud provider has resolved the issue with new deployments. All services are now restored.

1 previous update

Degraded dev environments

Degraded

Resolved May 17 at 01:47am UTC

Google Cloud Platform (GCP) has resolved the issue. See https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre for the latest status update.

1 previous update

May 15, 2024
1 incident

Developer Portal increased Errors

Degraded

Resolved May 15 at 02:40pm UTC

We have confirmed that the issue was caused by our use of Sentry (https://status.sentry.io/) for logging diagnostics information. Their service outage resulted in timeouts sending diagnostics data to Sentry which cascaded into timeouts on some dev portal requests. As an immediate mitigation we have disabled sentry. We will work with Sentry and determine how to reenable these diagnostics in such a way that doesn't cause issues like this in the future.

2 previous updates

April 2024
Apr 24, 2024
1 incident

Degraded performance on GitHub operations

Degraded

Resolved Apr 24 at 04:25pm UTC

GitHub has fixed all issues and Git operations are back to normal

1 previous update

Apr 02, 2024
1 incident

Increase level of errors for Zups in Sweden

Degraded

Resolved Apr 02 at 07:21pm UTC

This incident has been resolved.

1 previous update

March 2024
Mar 23, 2024
1 incident

Errors Deploying Releases

Resolved Mar 23 at 10:52am UTC

Deployment issues have been resolved. The root cause was a networking issue with one of our providers.

Mar 22, 2024
1 incident

Increased Errors Deploying and Editing Environments

Degraded

Resolved Mar 22 at 05:50pm UTC

Performance of deployment and edit operations has returned to normal. Portal should perform as expected.

1 previous update

Mar 08, 2024
1 incident

Increased Developer Environment Errors

Degraded

Resolved Mar 08 at 06:39pm UTC

We have completed our migration to a new provider.
Developer Environments should be more stable now.

2 previous updates

Mar 07, 2024
1 incident

Developer Portal Errors

Degraded

Resolved Mar 07 at 08:00pm UTC

We have identified the root cause of the issue. The issue occurred when a user authenticated to the developer portal and the server session state was not present. This could occur both for authentication sessions that were left open for more than 8 hours (the session cookie was set for a longer expiration time than the session storage) or in the event that a new session had not yet replicated to additional storage locations and was requested quickly.

We have corrected the issue and added a...

2 previous updates

Mar 01, 2024
1 incident

Degraded Working Copy experience

Degraded

Resolved Mar 02 at 10:00pm UTC

The root cause was identified and a fix was released. The incident has been resolved.

1 previous update